We want everyone to be able to use our website easily and confidently. That includes people with disabilities, access needs or those who simply prefer to personalise how they view content. Creating an inclusive digital experience is part of how we do business.
We support this commitment through our partnership with Recite Me, whose assistive technology helps make our website more flexible and accessible.
Our approach
Accessibility is built into our day‑to‑day thinking, not treated as an afterthought. We do this by:
Designing and maintaining our website with accessibility in mind
Embedding accessibility considerations into our policies and ways of working
Working with suppliers who share our commitment to inclusive digital services
Standards and compliance
We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the widely recognised standard for accessible digital content.
Accessibility is an ongoing process and, while we work hard to maintain high standards across the site, some areas may still be improving.
Using Recite Me 
We want as many people as possible to be able to use our website. To provide additional support to aid a more inclusive user experience, we provide the Recite Me assistive toolbar. This toolbar enables all website visitors to customise their experience through a range of options to suit their online accessibility and language needs. 
The Recite Me toolbar provides text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 65 text-to-speech voices and many other features.
This means that when the toolbar is activated by the user, they can:
Listen to the website using text-to-speech functionality
Customise background, text and accessibility tool colours
Modify the font, line height or spacing of text
Zoom in up to 200% without text spilling off the screen
The text will reflow in a single column when you change the size of your browser window
Navigate the website using just a keyboard
Translate the website into a different language
Download MP3 files of the page text
View website pages in text-only mode
Let us know if something isn’t working
If you have difficulty accessing any part of our website, we’d like to hear from you. We’ll do our best to provide information in a way that works for you.
Email: marketing@calisen.com
We aim to respond within a reasonable timeframe.
If you’re unhappy with our response, you can contact the Equality Advisory and Support Service (EASS). Accessibility regulations are enforced by the Equality and Human Rights Commission (EHRC).
Third-party content
Some parts of our website use third‑party tools or content. Where possible, we work with our partners to encourage accessible design.
Technical specifications
Accessibility of this website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:
HTML
CSS
JavaScript
These technologies are relied upon for conformance with the accessibility guidelines used.
What we’re doing to improve accessibility
We regularly review our website and carry out checks, including using the Recite Me Accessibility Checker, to identify and address issues.
This accessibility statement is reviewed at least once a year.