Supporting energy providers with data insights

Through smart metering and data services, we’re building a more sustainable, smarter world for the next generation.

In today’s smart technology landscape, data is an invaluable asset.

Calisen provides meter reading and data services to its energy retailer customers, providing tailored solutions that can give certainty over energy usage. We offer a cyclical and non-cyclical service and have the ability to meet the needs of domestic and non- domestic customers with both smart and advanced metering assets. Employing over 500+ meter readers and carrying out over 5 million site visits each year, Calisen provides the scale and capability of reliable data collection nationwide.

OUR IMPACT

  • 6s EVERY 6 SECONDS ONE OF OUR TECHNICIANS VISITS A CUSTOMER HOME
  • 40% OF SMART METERS CURRENTLY INSTALLED IN GREAT BRITAIN ARE OWNED BY CALISEN
  • 16M+ METERS THAT WE OWN, TRACK AND MANAGE WITHIN OUR PORTFOLIO

We have the skills and reach to deliver Meter Reading Services nationwide

Services

  • Meter reading services for electricity, gas and water

  • Cyclic service – monthly, quarterly, 6 monthly

  • Half-hourly downloads

  • Smart meter engagement and appointment booking

  • Site surveys and safety inspections


Support

  • 500+ meter reading field team with nationwide coverage

  • 5 Regional Managers

  • 42 Team Managers

  • Safe System of Work in place


Multi channel

  • Nationwide field team

  • Dedicated 24 hour contact centre

  • Inbound / outbound services – appointment booking and customer read provision

  • Lettering

  • Two-way text

  • Advancing digital investment

Calisen metering services are helping keep the nation’s smart energy goals on track

With 500+ meter reading operatives completing over four million visits each year, we deliver true nationwide coverage at scale. Supporting domestic and commercial portfolios across electricity, gas and water, our flexible services span cyclical and ad-hoc reads, half-hourly data collection and smart engagement activity. Backed by regional leadership, a 24-hour contact centre and established multi-channel capability, we provide energy retailers with a reliable, efficient and scalable delivery partner built to meet today’s operational demands.

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