Our Impact

We’re supporting smarter systems

We’re taking practical steps across our business to support the transition to a more efficient, flexible and inclusive energy system.

• Delivering smart meter installations at scale across the UK.

• Supporting a more flexible, data-driven energy system through improved access and insights.

• Supporting a fairer transition by working with the energy industry to help vulnerable consumers.

• Contributing to UK climate goals through improved energy efficiency in homes.

We’re working to reduce our emissions

We are committed to reducing the environmental impact of our operations. We monitor greenhouse gas emissions across our value chain, from purchased energy to our supply chain, using this insight to identify reduction opportunities and drive continuous improvement.

• Over 20% of our fleet is electric, and we’re taking actions to increase this.

• We are proud to have consolidated our office spaces in both Wigan and Manchester, while supporting the regeneration of Cotton Works in Wigan - our new office, set within a beautifully restored historic mill with sustainability at it’s core.

• E-bikes have been introduced to our fleet to lower our carbon output.

We’re growing our culture

Our people are essential to how we deliver and improve systems every day. We’re building an inclusive, supportive environment where people can thrive, and we report transparently on workforce diversity to support meaningful progress.

• Through our Smart Energy Training Academy, we’re building, training and supporting an operational workforce that will power a more sustainable and energy-efficient nation.

• Our four employee resource groups empowerHER, progress, embRACE and enABLE champion inclusion, representation, and meaningful support for diverse voices across the organisation.

• We’re proud to be a Disability Confident Employer.

We’re inspiring change in our communities

We support the economic and social development of the communities we serve by working with local organisations to deliver positive, lasting impact through training, education, shared resources and charitable support.

• Through the Calisen Impact Charitable Trust, we support charitable initiatives that create positive social impact across the UK.

• Over £300K donated to 22 different charities in 2025 to support causes aligned with our core values.

• We amplify our people’s impact through matched funding, supporting the causes that matter most to them and their communities.

The Calisen Impact Charitable Trust

At Calisen, our impact reaches far beyond our day-to-day operations, it extends into the heart of the communities we serve.

The Calisen Impact Charitable Trust supports charities across the UK by funding transformative projects that support young people, strengthen communities, advance national environmental climate goals, and remove barriers to opportunity. 

Find out more about what we’ve been doing here.