Gas Safety Week 2026: Take No Chances
Gas Safety Week is an important opportunity to reflect on the role we all play in keeping people safe.
This year’s theme, “Take No Chances”, is particularly relevant to the work we do every day across Calisen. Every gas meter exchange and property visit gives us an opportunity to identify, assess and control risk, helping to protect both our operatives and our customers. As Gas Technical Manager, one of my priorities is making sure our field teams have the right training, knowledge and support to carry out their work safely and confidently.
Mohamed Hussein
EngTech MIGEM, Gas Technical Manager – Calisen
We continue to invest in technical training, mentoring, assessment and ongoing support because maintaining competence is fundamental to good gas safety.
The industry is continually evolving, and the recent changes to IGEM/UP/1B is a good example. I have spent time engaging with colleagues across the business to reinforce the importance of understanding and applying the updated requirements.
Change can sometimes be challenged, particularly when the reasons behind it aren’t immediately clear. But when we understand the why behind a change, rather than seeing it as change for change’s sake, it becomes much easier to understand its importance. When it comes to gas safety, there can be no compromise, we need to understand the standards we work to and make sure they are followed.
Our dedicated Technical HelpDesk is another important part of the support we provide. I firmly believe that while you may be working independently in the field, you are never alone. The HelpDesk provides practical technical guidance, helping our operatives make safe and informed decisions whenever they need support.
Listening to our people is equally important. I regularly spend time in the field and actively seek feedback from our operatives. Procedures and policies should not be developed in isolation. Understanding the realities of the job helps us make sure the standards we set are not only compliant, but practical and workable.
Our technical assurance activities, alongside the learning we take from technical incidents, help us understand how work is being delivered, recognise good practice and identify opportunities for improvement. This insight allows us to continually strengthen our technical standards, processes and the support we provide to our field teams.
For me, “Take No Chances” is about more than compliance. It is about creating a culture where people understand their training, challenge something when it doesn’t look right, ask for help when they need it and feel empowered to stop work if safety could be compromised.
Ultimately, good gas safety is about doing the right thing, even when there may be pressure to get the job done quickly. There should never be a shortcut when someone's safety is involved.
I’m particularly proud of the commitment shown by our operatives, technical team and wider colleagues every day. By continuing to learn, listen and improve, and by never taking unnecessary chances, we can help keep our colleagues, customers and communities safe.
Take no chances.
